Last updated: November 2026
Stitch N Sew (“we,” “us”) operates this website and our store at 123 East County Line Rd., Lakewood, NJ 08701. This policy explains what personal information we collect when you visit stitchnsew.com or buy from us online, how we use it, and the choices you have.
Information we collect
When you place an order or create an account: your name, email address, phone number, billing and shipping addresses, the items you order, and your order history. If you create an account, we also store your login details.
Payment information: your card details are entered on a secure payment form and processed by our payment processor. We do not see or store your full card number.
When you ask to be notified that an item is back in stock: your email address and the item you asked about. We use it only to send you that one notice.
When you contact us through a form or by email: the details you send us.
Automatically: your IP address, browser type, device, the pages you view and how you arrived, collected through cookies and similar technologies, including analytics from Google Analytics.
How we use your information
We use it to process and ship your order, send order confirmations and updates, answer your questions, run your account, send the back-in-stock notices you request, keep our inventory and sales records, prevent fraud and abuse, understand how the website is used so we can improve it, and meet legal and tax obligations.
We do not sell your personal information. We do not send marketing email unless you ask us to.
Who we share it with
We share information only with the service providers that help us run the store, and only as needed: our payment processor, shipping carriers, our point-of-sale and inventory system, our website hosting and email delivery providers, and our analytics provider. We may also disclose information when the law requires it or to protect our rights and the safety of others.
Cookies and analytics
We use cookies that keep your cart and login working, and analytics cookies that tell us how visitors use the site. You can block or delete cookies in your browser settings; some parts of the store, such as the cart and checkout, will not work without the essential ones. You can opt out of Google Analytics with Google’s browser add-on.
How long we keep it
We keep order and account records as long as needed to serve you and to meet tax, accounting and legal requirements. Back-in-stock requests are removed once the notice has been sent.
Security
We use reasonable safeguards, including encrypted connections, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
You can ask us to show you the personal information we hold about you, correct it, or delete it, subject to records we must keep by law. Email info@stitchnsew.com or call 732-363-2220. You can also update your account details yourself after you log in.
Children
This website is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
If we change this policy, we will post the new version on this page and update the date above.
Contact us
Stitch N Sew, 123 East County Line Rd., Lakewood, NJ 08701. Phone 732-363-2220. Email info@stitchnsew.com.
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